Poor coding practices can have dire consequences in an Ambulatory Surgery Center (ASC). Discrepancies could result in unnecessary expenses, lost revenue, trigger insurance audits, and fraud investigations. By understanding the most common errors in ASC coding, you can quickly identify and address them when they happen. This will also help you implement a compliant and effective revenue cycle. Here are some tips to get you started on improving your coding performance:
Ensure
open lines and transparency in communication
Coders
must be well-informed of any changes in the ASC, including developments
concerning specialties, physicians, procedures, surgical technology, and
payers. Coders must be comfortable speaking with clinical team members,
especially when they have questions on matters that can affect ASC
coding.
Get
the physicians involved
Physicians
should understand that they play a significant role in coding and influence its
improvement. They need to stay up to date on documentation changes related to
their procedures, complete detailed operative reports, and maintain open
communication with coders.
Invest
in your staff
Signing up your staff for coding training and education can improve your
success with ASC
coding. When your in-house team is up to date with the best practices and
latest coding rules, they are more productive and less prone to making
mistakes. You can support and encourage them by sending them to conferences,
paying for subscriptions to coding publications, signing them up for coding
webinars, and financially supporting coders who want to be certified.
Set
performance goals
Measure
coders in terms of performance and accuracy. Create transparency in performance assessments and motivate coders to improve their performance.
Consider having a reward system, too.
Manage
workloads in growth and busier periods
Coders
need flexible work schedules during busier times. This way, ASC coding can be consistently completed while minimizing the need
to do overtime.
Hire
the right experts
If
you’re outsourcing ASC coding, you need to choose
reputable service providers with extensive experience and knowledge in ASCs and
relevant code procedures. You can also consider hiring them to conduct
third-party assessments on your current coders
and coding procedures.
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